Name: FREE DRUM IoT Box
Brand: FREE DRUM
Price: 250.0 USD
Availability: InStock

Load image into Gallery viewer, FREE DRUM IoT Box - GC KOI

Description

IoT Box is the Smart Device using our proprietary cloud-based App developed by FREEDrum Filter to monitor, send notification to smartphone (IOS and Android) and control our RDF over the internet.

The FREE Drum Filter App can monitor and perform the following:
• Run the cleaning from your Smart Phone
• Push Notification on your Smart Phone to alert you of any issues such as: power outage, data disconnected, water level warning.
• Connection status: (Online/Offline)
• RDF Operation status: (Good/Fail)
• Water level status: (Good/Warning)
• Rinse status: (Cleaning/ Stop)
• Counter: Counting the number of rinses.
• Number of Rinses Per Day
• Log history: to review all of the RDF operations in the past.

With IoT Box and FREE Drum Filter App, you can control and monitor your multiple FREE Drum Filters anywhere.
The safety of your precious fish will be on your phone anywhere you go.

Shipping & Returns Policy

SHIPPING POLICY:

Supplies and equipment will be ship UPS Ground or USPS unless customer request differently.
Live fish will be ship via UPS, Southwest Air Cargo or equivalent service shipping methods.
Customers must inspect all packages, especially fish, BEFORE YOU SIGN. Please note on the delivery receipt any obvious damage if the driver is present. If you notice any damage upon delivery, please contact UPS immediately at 1-800-742-5877 to file a damage claim. We can only assist in resolving issues with UPS if they are promptly informed of the damage. Moreover, we cannot assume responsibility for damage if the items have been signed for and accepted as being in "Good Condition". If you suspect internal damage, inspect the contents immediately. Even if there's no apparent external damage, we advise you to inspect all items within 24 hours of receipt. Should you identify damaged goods, retain both the item and its packaging for UPS inspection, and contact them at 1-800-742-5877 to file a damage claim. Failure to do so will result in you being liable for the damaged merchandise and fish.

RETURN AND REFUND POLICY:

NO RETURN OR REFUND ON FISH. All fish are sold as is and final.
A 25% restocking fees will be applied to cancel live fish order for any reasons.
Fish sex is not guaranteed unless stated. Measurement is +/- 1 inch
Koi are living animals which can change drastically due to various reasons. We cannot be held responsible for any changes in your koi’s appearance after they are released into your pond.
Special order items, sales or special deals are also not returnable.
We cannot accept responsibility for shipping delay or damage done by carrier.
Other non-returnable items include chemicals, medications, water conditioners.
All returnable merchandise are accepted within 14 days from the purchase date. A restocking fees of 25% will be applied except defected products.
No refund on shipping and handling cost.
Returned merchandise must be in resalable, UNUSED, UNDAMAGED and original packaging.
Acceptance of merchandise is final only after inspection.
Customer is responsible for return shipping to us except for defective merchandise.

SALE POLICY:

Prices are subject to change without notice. Order can be done by online, phone, or email. We accept Visa, MC, Discover, American Express, PayPay, Apple Pay, Venmo, Google Pay. California residents add sales tax.

LIVE ARRIVAL GUARANTEE

We take every precaution to ensure that your koi arrive at your doorstep healthy and alive. We work with reputable shipping carriers and use only the highest-quality packaging materials to minimize stress on the fish during transit. However, we understand that shipping live fish can be a little daunting, which is why we offer LIVE ARRIVAL GUARANTEE. If your fish arrive dead on arrival, we will issue a store credit for the full cost of the fish. Or you can select another fish at similar quality and price range.

In order to file a claim for Live Arrival Guarantee, you must document the issue with digital photographs within 2 hours of delivery and email us at gckoisale@gmail.com for proof. We cannot accept responsibility for shipping delay or damages done by the carrier.

We do not refund the cost of shipping, and due to biosecurity reasons, we cannot accept returns on live koi. If you have any questions about our Live Arrival Guarantee or our koi, please don't hesitate to contact us. We're always happy to help!