FREE WINTER BOARDING POLICY

For customers who do not have an indoor quarantine tank, we offer free koi winter boarding until April 1st. Please review our policy below:

🔹 Free Boarding Period: Until April 1st. After this date, regular boarding fees will apply.

🔹 Regular Boarding Fees: $50 per month per koi, starting April 2nd. Boarding fees are charged per full month and will not be prorated or refunded.

🔹 Koi Ownership: Once a koi has been purchased, it belongs to the customer at the time of payment. We are simply holding your koi for you.

🔹 Care & Responsibility: We feed very little during winter. We are not responsible for any changes in the koi’s appearance, body shape, growth, or coloration during the boarding period. Koi are live animals and can change drastically at any moment due to natural development. We also do not responsible for any injure while under our care  

🔹 In the Rare Event of Loss: If a koi dies during boarding, we will provide store credit equal to the purchase price of the koi.

🔹 Pick-Up Deadline: Customers must arrange to pick up or ship their koi by April 1st to avoid additional boarding charges.

We appreciate your trust in us to care for your koi over the winter! If you have any questions or need assistance, feel free to contact us.